Company ProfileGoAmerica was founded in 1996 as a provider of innovative wireless data solutions for corporate customers. The Company is currently focused on providing a mix of value-added, accessible communications products and services to consumers who are deaf, hard-of-hearing, or speech-impaired. The Company's services enable its customers to communicate more effectively through the Company's online and wireless text relay services. Additional products carried by the Company include wireless devices and value added subscription services for wireless products. Market FocusAccording to the American Speech Language and Hearing Association, there are an estimated 28 million consumers in the United States who are deaf or hard-of-hearing (http://www.asha.org). The Company estimates that approximately 1 million of these 28 million people are profoundly deaf and unable to benefit from voice-based communications technologies. Of the 28 million people with hearing loss, not all are ideally suited for the Company's services; however, as the Company's product mix expands to include other forms of communications technology, opportunities to address larger segments of this market will likewise expand. A majority of the Company's target customer base has historically relied primarily on a TTY to make and receive calls both at home and at work. TTY devices have been in use in the U.S. since 1964, offering connectivity to landline telephone services. The Americans with Disabilities Act of 1990 prompted the development of Telecommunications Relay Services (TRS), which enable deaf, hard-of-hearing, and speech-disabled people using a TTY to contact hearing people through a "relay operator." Two significant technology developments in the Telecommunications Relay Services area make this an attractive expansion area for GoAmerica; namely the evolution of Internet Protocol Relay (IP Relay) and Video Relay. Both of these technologies are changing the way deaf Americans communicate and have created additional opportunities for GoAmerica in this market. |
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