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Every business gives lip service about customer service... But at PrimeZone we know that service IS OUR BUSINESS.

Corporate, public relations and investor relations professionals have enough to worry about without having to be bothered with poor customer service. Products are important, but we know a wire service product is only as good as the people behind it. The employees of PrimeZone, through years of experience and training, seek to provide every customer with the highest level of service possible.

Customer service is our main product! With that said, PrimeZone offers the following unqualified guarantee:

Total satisfaction or you don't pay.

As part of our service program, PrimeZone consults an advisory board comprised of industry professionals and members of the media. We turn to them for guidance on maintaining the highest level of customer service in the industry. The board also advises PrimeZone on what products should be offered and how the company can help meet today's changing communications needs.

As part of our service program, PrimeZone consults an advisory board comprised of industry professionals and members of the media. We turn to them for guidance on maintaining the highest level of customer service in the industry. The board also advises PrimeZone on what products should be offered and how the company can help meet today's changing communications needs.

Technology plays a key role in the development of PrimeZone's customer service approach. For example, each PrimeZone subscriber will have a customer service page where they may monitor several features of PrimeZone. Here, customers may enter and monitor fax and e-mail lists; access reporters profiles; review their billing statements; and consult clipping services as well as purchase PrimeZone services, such as filing press releases.

Continuing education and sharing information is a crucial part of PrimeZone's customer philosophy. We intend to sponsor educational seminars, workshops and media events so that we and our customers alike might broaden our industry knowledge. Again, these functions will be held in consultation with our partners.

PrimeZone executives and employees will be on call 24-hours-a-day, seven days a week to help in any way possible. At PrimeZone, our staff and management will be able to speak with you and serve your needs whenever you need us.

And finally, customer service means a good value. PrimeZone's prices will be the most economical of the industry.

PrimeZone: a new business built on a tried and true foundation good value and great service.






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